Members Rosalia Posted April 15, 2019 Members Share Posted April 15, 2019 (edited) I changed the country and I got hold you please pray you can help me to take my hold on logging thank you !! Edited April 16, 2019 by Rosalia Link to comment Share on other sites More sharing options...
0 Guest Posted April 15, 2019 Share Posted April 15, 2019 55 minutes ago, Rosalia said: I changed the country and I got hold you please pray you can help me to take my hold on logging XRosaliaX (1508110770) thank you !! wait 5 days held will be gone and or open ticket about held Link to comment Share on other sites More sharing options...
1 Advanced Members Leandro Posted April 15, 2019 Advanced Members Share Posted April 15, 2019 Hello, You need to wait for the hold to run out. Volunteers cannot remove that hold because it’s for security reasons each time you log in from a different place (Depending on your Security options). Be patient and wait for it to run out. Link to comment Share on other sites More sharing options...
0 Volunteers Crow Posted April 15, 2019 Volunteers Share Posted April 15, 2019 If you've moved countries permanently, you may wish to open a ticket (xat.com/ticket) in the Location Update department and request for your home location to be updated. Otherwise, the hold will probably keep repeating. Link to comment Share on other sites More sharing options...
0 Advanced Members LaFleur Posted April 20, 2019 Advanced Members Share Posted April 20, 2019 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
Rosalia
I changed the country and I got hold you please pray you can help me to take my hold on logging thank you !!
Edited by RosaliaLink to comment
Share on other sites
4 answers to this question
Recommended Posts