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Rosalia

help me please

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I changed the country and I got hold you please pray you can help me to take my hold on logging thank you !!

Edited by Rosalia

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Hello,

 

You need to wait for the hold to run out. Volunteers cannot remove that hold because it’s for security reasons each time you log in from a different place (Depending on your Security options).

 

Be patient and wait for it to run out.

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55 minutes ago, Rosalia said:

 

I changed the country and I got hold you please pray you can help me to take my hold on logging XRosaliaX (1508110770) thank you !!

wait 5 days held  will be gone and or open ticket about held 

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If you've moved countries permanently, you may wish to open a ticket (xat.com/ticket) in the Location Update department and request for your home location to be updated. 

 

Otherwise, the hold will probably keep repeating.

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