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Promotion broke



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Here is a problem in promotion to xat   

Many users from xat ask me help about it . 

I did all steps and helped . 

In the moment when they want send a promotion in his /her xat  get an problem  

First time i think is only in an xat but now i have many people , telling me the same issue for diferent chts  in latins xats  


Not error or something else just ***


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