Jump to content
  • 0

Please help I’ve been locked out and ticket box won’t work


KiwiAmsarath

Question

  • Members

I’ve been locked out of my account and I’m having trouble getting into it. So I tried to submit a ticket by using locked out as my category under another account, however it keeps giving me errors but nothing is wrong with the post to fix so that I can get a ticket. Please help!

Link to comment
Share on other sites

5 answers to this question

Recommended Posts

  • 0
  • Advanced Members
1 hour ago, KiwiAmsarath said:

...... I legit just said I already did all of this. Ticket box is still creating error and I changed the category four times. 

Hello,

 

as mentioned above, please create a ticket request, here: https://forum.xat.com/requests/open-a-ticket/?do=form

 

A volunteer will then open the ticket for you.

Link to comment
Share on other sites

  • 4
  • Advanced Members

Hello,

 

You will have to fill out this form. Select LOCKED OUT under "Type of Request" and provide your username, ID number and email.

 

After sending, be patient. A ticket will be opened soon, you will be notified in your email when it happens.

Link to comment
Share on other sites

  • 2
  • Wiki Translators

hi bro 

 

you'll have to open a ticket request. follow these steps :

 

-Go to the request form by clicking here;

-On "Type of Request", select "Locked Out";

-Type the xat username of the account;

-The xat ID of the account;

-And the e-mail associated with it.

 

Done, your request has been created successfully!
Once the ticket is created, you'll receive a e-mail with a blue link to proceed with the recovering process.

 

good luck !!

ticket.png

Edited by Maxo
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.