I'm using a translator, I hope everything is understood
my account is nochesdehielo1 (351589199)
Hello, I would like to tell my case, because I think that this must be known by the users ,and since my partner is in the same situation, I have several doubts
Last year, my account was blocked for 999 days, I thought I had been robbed, then I opened the ticket, and after a month the administrator came in, saw my case and my account was unlocked but without giving me any reason on the ticket, why my account was blocked so long
After waiting 3 months, a long time, the ticket was answered, with an absurd and false reason. It had supposedly been blocked for refusing a payment, when I have never bought in the store of xat.com
according to them the payment was solved and solved, magically, because I repeat again that I never buy in the store and less refuse any payment, I did not even ask for proofs or anything
Today I still do not understand why I was blocked 999 days because I do not understand the reason they gave me, I did not want to investigate anymore because I had already been unlocked and let the subject pass, but recently my marriage ( account solterodeoro299 1529237769 )has been blocked 999 days and exactly in his ticket they have given the same reason as me, that he has refused a payment, and in the ticket he is forced to pay 40 dollars,
in front of me he has called paypal, and there is no reverse payment to the xat.com store, and he has never bought xats in the store, he bought his xats from reseller Bryam
another reason without any logic or coherence as it turned out to be in my case
I did not take any action at the time, he has taken legal action, I just want someone to explain me how they can block accounts 999 days, with reasons that do not make sense, or someone is making false accusations, this would be very serious, not let's forget that the accounts have an economic value
I have opened this post because a user without registration has passed me this capture laughing, where they accuse my married on a ticket
In my case, an injustice was committed, in the case of my married one is also being committed,
If xat.com is a serious company, should not allow these failures, false accusations, people blocked without reason then
months without answer in the tickets, reasons that can not be demonstrated and then it turns out to be an error of the page. but you have been blocked for a month for no reason, something is wrong with xat.com and administrators must realize, surely now angelo will come to close the publication and nothing has happened here, but if it is happening, there is evidence, everything is very rare. I hope they solve soon case of my married, to see who is going to want to spend money in a company that does not seem very safe and that at any time you can retain everything for no apparent logical reason
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annacovasbeltran
I'm using a translator, I hope everything is understood
my account is nochesdehielo1 (351589199)
Hello, I would like to tell my case, because I think that this must be known by the users ,and since my partner is in the same situation, I have several doubts
Last year, my account was blocked for 999 days, I thought I had been robbed, then I opened the ticket, and after a month the administrator came in, saw my case and my account was unlocked but without giving me any reason on the ticket, why my account was blocked so long
After waiting 3 months, a long time, the ticket was answered, with an absurd and false reason. It had supposedly been blocked for refusing a payment, when I have never bought in the store of xat.com
according to them the payment was solved and solved, magically, because I repeat again that I never buy in the store and less refuse any payment, I did not even ask for proofs or anything
proofs my ticket
http://prntscr.com/mekzx2
http://prntscr.com/mel09g
Today I still do not understand why I was blocked 999 days because I do not understand the reason they gave me, I did not want to investigate anymore because I had already been unlocked and let the subject pass, but recently my marriage ( account solterodeoro299 1529237769 )has been blocked 999 days and exactly in his ticket they have given the same reason as me, that he has refused a payment, and in the ticket he is forced to pay 40 dollars,
proofs : ticket of my married solterodeoro299
http://prntscr.com/mel3ng
in front of me he has called paypal, and there is no reverse payment to the xat.com store, and he has never bought xats in the store, he bought his xats from reseller Bryam
another reason without any logic or coherence as it turned out to be in my case
I did not take any action at the time, he has taken legal action, I just want someone to explain me how they can block accounts 999 days, with reasons that do not make sense, or someone is making false accusations, this would be very serious, not let's forget that the accounts have an economic value
I have opened this post because a user without registration has passed me this capture laughing, where they accuse my married on a ticket
proof
http://prntscr.com/mel7h3
In my case, an injustice was committed, in the case of my married one is also being committed,
If xat.com is a serious company, should not allow these failures, false accusations, people blocked without reason then
months without answer in the tickets, reasons that can not be demonstrated and then it turns out to be an error of the page. but you have been blocked for a month for no reason, something is wrong with xat.com and administrators must realize, surely now angelo will come to close the publication and nothing has happened here, but if it is happening, there is evidence, everything is very rare. I hope they solve soon case of my married, to see who is going to want to spend money in a company that does not seem very safe and that at any time you can retain everything for no apparent logical reason
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