Members mariadance 5 Posted January 28, 2019 Members Share Posted January 28, 2019 my account has been blocket please unblock my account. Link to post Share on other sites
4 Advanced Members Anas 1,003 Posted January 28, 2019 Advanced Members Share Posted January 28, 2019 Hello, To solve this problem, you will need to open a ticket under help topic 'Account block' You can do the following steps : Open new ticket. Write regname and password. Write the e-mail associated with the account has the issue. Select the help topic 'Account Block' Write the subject and remember it has to be at least 5 words. Write the message describing your issue. And click on open ticket. An example for creating a ticket. After doing this you just have to wait an answer in your mails by xat, then keep answering the questions from volunteers till your problem be solved. Good luck! Link to post Share on other sites
1 Advanced Members Leandro 1,397 Posted January 28, 2019 Advanced Members Share Posted January 28, 2019 Hello, To unblock your account, you will need to create a new xat account. To do so, check this tutorial: https://util.xat.com/wiki/Users_Guide#howregister When you have a new account created, you can make the ticket: Go to xat.com/ticket Select ''Open New Ticket'' Enter the e-mail associated with your account (The new one) Select the Help Topic ''Account Block'' Write the subject (It has to be more than 5 words) Describe your issue. Please bare in mind that the ticket will take a while, because you'll need to confirm the ownership of the account. Link to post Share on other sites
0 Advanced Members Justo 280 Posted January 28, 2019 Advanced Members Share Posted January 28, 2019 (edited) gm you need send ticket https://util.xat.com/support/index.php Account Block < use this department Edited January 28, 2019 by Booh Link to post Share on other sites
0 Volunteers LaFleur 3,129 Posted January 28, 2019 Volunteers Share Posted January 28, 2019 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to post Share on other sites
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mariadance 5
my account has been blocket please unblock my account.
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