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system problem. please try later. 55



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To solve this problem, you will need to open a ticket under help topic 'Account block'

You can do the following steps :

  • Open new ticket.
  • Write  regname and password.
  • Write the e-mail associated with the account has the issue.
  • Select the help topic 'Account Block'
  • Write the subject and remember it has to be at least 5 words.
  • Write the message describing your issue.
  • And click on open ticket.

An example for creating a ticket.



After doing this you just have to wait an answer in your mails by xat, then keep answering the questions from volunteers till your problem be solved.

Good luck!

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To unblock your account, you will need to create a new xat account. To do so, check this tutorial: https://util.xat.com/wiki/Users_Guide#howregister


When you have a new account created, you can make the ticket:


  • Go to xat.com/ticket
  • Select ''Open New Ticket''
  • Enter the e-mail associated with your account (The new one)
  • Select the Help Topic ''Account Block''
  • Write the subject (It has to be more than 5 words)
  • Describe your issue.


Please bare in mind that the ticket will take a while, because you'll need to confirm the ownership of the account.

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