system problem. please try later. 55

[mariadance 5]

my account has been blocket please unblock my account.

[Anas 1,003]

Hello,

To solve this problem, you will need to open a ticket under help topic 'Account block'

You can do the following steps :

• Open new ticket.
• Write  regname and password.
• Write the e-mail associated with the account has the issue.
• Select the help topic 'Account Block'
• Write the subject and remember it has to be at least 5 words.
• Write the message describing your issue.
• And click on open ticket.

An example for creating a ticket.

 

After doing this you just have to wait an answer in your mails by xat, then keep answering the questions from volunteers till your problem be solved.

Good luck!
 

[Leandro 1,397]

Hello,

 

To unblock your account, you will need to create a new xat account. To do so, check this tutorial: https://util.xat.com/wiki/Users_Guide#howregister

 

When you have a new account created, you can make the ticket:

 

• Go to xat.com/ticket
• Select ''Open New Ticket''
• Enter the e-mail associated with your account (The new one)
• Select the Help Topic ''Account Block''
• Write the subject (It has to be more than 5 words)
• Describe your issue.

 

Please bare in mind that the ticket will take a while, because you'll need to confirm the ownership of the account.

[Justo 280]

gm you need send ticket https://util.xat.com/support/index.php

Account Block < use this department

Edited January 28, 2019 by Booh

[LaFleur 3,129]

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.