please help I've lost access to my account

[ademkya1 0]

Hİ, I've lost access to the email of my xat account. I can't even login and I can't recover it.Can you please help me ?
My registered username is : xTheLucifer 
My user ID is : 71952656
please do what you can 

[Anas 751]

Hello,

 

A ticket should be open under help topic 'Lost Access' You need a alternative account to create this ticket.
If you didn't have create it yet, after successfully logged in on your alternative account, do the following steps :

 

• Open a new ticket.
• Write  regname and password.
• Write the e-mail associated with the alternative account.
• Select the help topic 'Lost Access'
• Write the subject and remember it has to be at least 5 words.
• Write the message describing your issue.
• And click on open ticket.

 

Good luck!
 

[ademkya1 0]

I didn't open the ticket and had to write here because of the error

[Anas 751]

What error you receive while trying open  the ticket?

[ademkya1 0]

Unable to create a ticket. Please correct errors below and try again!

http://prntscr.com/lykguw

[Anas 751]

2 minutes ago, ademkya1 said:

http://prntscr.com/lykguw

As i mentioned above, you need create new account and be logging in. Then you can be able to open a ticket.

[ademkya1 0]

solved my problem thank you

[Anas 751]

Glad to help you. 

[LaFleur 2255]

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