Members AndreiFodor Posted November 30, 2018 Members Share Posted November 30, 2018 Hi i changed the router and I have dynamic IP please can you unlock my account Link to comment Share on other sites More sharing options...
4 Advanced Members Luig Posted November 30, 2018 Advanced Members Share Posted November 30, 2018 (edited) Hello @AndreiFodor If your account is locked (Error E29) you will need to submit a ticket request using this form. Fill in the following way: Type of request: Locked out xat username: Your username xat ID: Your ID number Email address: Enter your email address (from the account that is blocked) After submitting, just be patient that a ticket will be opened soon. You will receive an email from info@xat.com containing information on how to access your ticket. Edited November 30, 2018 by Luig Link to comment Share on other sites More sharing options...
2 Guest Posted November 30, 2018 Share Posted November 30, 2018 (edited) Hello, Are you getting E29 when you try login? Edited November 30, 2018 by Guest Link to comment Share on other sites More sharing options...
2 Advanced Members Marya Posted November 30, 2018 Advanced Members Share Posted November 30, 2018 Just now, AndreiFodor said: How to find xat ID? You forget your id and name ? Link to comment Share on other sites More sharing options...
1 Wiki Translators Blacky Posted November 30, 2018 Wiki Translators Share Posted November 30, 2018 (edited) What register do you have? I mean, http://prntscr.com/lp3nkw -- Is your registration name like your forum username?: AndreiFodor If it is, your id is: 437875779 Edited November 30, 2018 by Blacky Link to comment Share on other sites More sharing options...
0 Members AndreiFodor Posted November 30, 2018 Author Members Share Posted November 30, 2018 yes Link to comment Share on other sites More sharing options...
0 Guest Posted November 30, 2018 Share Posted November 30, 2018 (edited) Hello again, To solve this problem, you will need to request ticket to be opened. You can do this by clicking here : https://forum.xat.com/requests/open-a-ticket/?do=form&d=5 Select 'Locked Out' as request type and fill out the required information with correct way, after you created this request, a volunteer is going to open a ticket for you. Good Luck! Edited November 30, 2018 by Guest Link to comment Share on other sites More sharing options...
0 Members AndreiFodor Posted November 30, 2018 Author Members Share Posted November 30, 2018 How to find xat ID? Link to comment Share on other sites More sharing options...
0 Members AndreiFodor Posted November 30, 2018 Author Members Share Posted November 30, 2018 I do not know xat ID id Link to comment Share on other sites More sharing options...
0 Advanced Members Luig Posted November 30, 2018 Advanced Members Share Posted November 30, 2018 Just now, AndreiFodor said: I do not know xat ID Do you know your regname ? (username used to log in) You can find your ID number using a bot or through your profile (xat.me). If you don't know how, tell us your regname that I can pick it up for you. Link to comment Share on other sites More sharing options...
0 Advanced Members Marya Posted November 30, 2018 Advanced Members Share Posted November 30, 2018 Just now, AndreiFodor said: I do not know xat ID id Name for your id ?Can you remmber ? Link to comment Share on other sites More sharing options...
0 Advanced Members Angelo Posted November 30, 2018 Advanced Members Share Posted November 30, 2018 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
AndreiFodor
Hi i changed the router and I have dynamic IP please can you unlock my account
Link to comment
Share on other sites
11 answers to this question
Recommended Posts