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Adnan

Automatic logaut.

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The user has a ticket open, so this topic can be closed.

 

This particular case is an Account Hold issue, but I've not seen it before where the length of the hold is not specified.  In any case, a reply in Account Hold is typically faster than in Account Block, so the volunteer can always take a look and transfer the ticket over to AB if it turns out they are blocked.

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Hello @Adnan.

 

Has your account been inactive for a long time? If so, you must create a ticket under "Account block" to solve that.

After opening the ticket, you need to wait for an answer. See Times For more information about the delay of responses.

 

Remember that you need to send the ticket in English and use at least 5 words in the Subject.

 

Edited by Luig

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this is my new registration I had an old registration as it was active but it also dribbled me when I go to login can not all three staples on the go get me off the car with nika and ask some eroor 37
 

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9 minutes ago, Adnan said:

this is my new registration I had an old registration as it was active but it also dribbled me when I go to login can not all three staples on the go get me off the car with nika and ask some eroor 37
 

Are you getting the error E37? Could you please copy and paste here the error that you're getting or take a screenshot of it and show here.

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@Adnan you star is blocked you can not make a transfer or trading, creat a ticket, or wait for 5 days you account will be active, also if you have the power " mint " unchek it from your powers because this power can prevent  transfers 

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26 minutes ago, Adnan said:

http://prntscr.com/lj81wr

on my old registration this is the same thing and my friend tells me the best way to make a new one and make a new email and new everything but this is still happening
 

Here's a few fix you could try to solve this issue.

  • Clear your cookies and cache, then restart your browser and re-login again.
  • Keeps on logging in repeatedly until logs you in successfully and or use different browsers to login on xat

 

 

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Error 37 on swf is not the same error listed in the xatwiki, also other errors like 8, 016, 37, 38.

 

According to my trusted source, this is happening because the Locking Protection is on.

 

I recommend you to disable all protections, log in.

 

Then you can enable all them again, it may work fine.

 

 

Note: remember that you also need to store in a safe place your Google Authenticator's code (16 DIGITS)

Edited by Laming

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Hello @Adnan,

 

have you tried the potential solutions above, were you able to resolve it? We'd love hear back from you soon.

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I tried to get rid of it but it can not go wrong because I do not know what the problem is
 

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