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xanax

lost auth

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Good afternoon,

 

If you didn't save the QR code or the time-based code when you first activated the protection, you'll have to open a ticket request. To do that, 
do the steps below:

  • Go to the request form by clicking here;
  • On "Type of Request", select "Lost Authentication";
  • Type the xat username of the account;
  • The xat ID of the account;
  • The e-mail associated with it.

Done, your request has been created successfully!
Once the ticket is created, you'll receive a e-mail with a blue link to proceed with the recovering process.

You can check the response times of the departments here.
 

Good luck!

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