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Any vols can create a ticket for me?


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Hello @ider,

 

If you are locked out of your account and you're receiving the error E29 when trying trying to login on your account, please use this form to request a ticket open for you:

https://forum.xat.com/requests/open-a-ticket/?do=form

Please select ''Locked Out'' as the type of your request, fill in your registered name, ID and your xat account's e-mail address, then click ''Save'' button to submit your request. After sending your request, please wait patiently and a volunteer will open a ticket for you and also please check your e-mail for any ticket notifications.

 

If you can login on your account and in need of a location update, then you may please open a ticket in the ''Location Update'' help topic and request for your location to be updated.

Please make that the subject in ticket is at least five words or more.

 

Good luck.

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