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holigano

Deleted account 2 year

Question

Hi Guys and volunteers

 

my friend's account has been deleted for 2 years, more before but we didn't get a result. There were powers within some of the precious namecolor as, you want your account to open can you help we ? and I don't know why the account is closed, we are in a difficult and situation waiting for your reply as soon as possible

 

Do we have a chance to open

 

EypioYarram  (1500606984) is register name account and mail <removed>

 

What is our crime?

Edited by holigano

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4 answers to this question

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12. Do not post personal information, even if it is your own information. This includes, but is not limited to, addresses, full names, email addresses, or private social media pages.

Please, read the forum guidelines before posting.

 

Regarding your friend's issue, as you probably know, if your friend is getting E28 while attempting to login, means that his account has been deleted for breaking the xat terms of service. He will need a ticket under the "Account Block" to find out why his account was deleted. He will have to private message a volunteer, he can find them here. Remember to include:

Username and ID;
Reason for needing a ticket; (In this case "Account Block")
E-mail associated with the account that he has the problem;
Also mention if he still have access to this email.


Or he can contact them directly via chat, they usually can be found on Help or xat_test.

He can check the response times of the departments here.
 

Good luck!

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Hello,

First of all: do not share your personal information in the forum (email). Since you no longer have access to the account, you can create a new one and send a ticket under  "Account block" help topic.

 

Provide the following information, referring to the account that you're having trouble:

  • Username and ID number
  • Email associated to the account
  • Don't forget to write a little explanation of what happened.

 

 

 

Edited by Luig

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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