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Emran

Lost Auth

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Good night,

 

If you didn't save the QR code or the time-based code when you first activated the protection, you'll have to send a private message to a volunteer on the forums including the following information:

  • Username and ID;
  • Reason for needing a ticket; (In this case "Lost Auth")
  • E-mail associated with the account that you have the problem;
  • Also mention if you still have access to this email.

Or you can contact them directly via chat, they usually can be found on Help or xat_test.
You can check the response times of the departments here.

 

Good luck!

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If the volunteer does not respond to your private message soon, feel free to send me a private message.

 

If you have any other questions, please open a new topic.

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