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Hello there,

 

If you already send a ticket, you need to be patient.

 

A lot of tickets are sent everyday by a lot of users and that's why some of them have delays.

 

And please remember not to post your ticket number unless a volunteer ask you for it.

 

You can see the departments that have certain delays here: https://util.xat.com/wiki/index.php?title=Ticket_times

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