Members rosa2407 Posted April 20, 2016 Members Share Posted April 20, 2016 I have a question what happens ticket does not answer why we are even many who expect nothing we answer no ? I put money in these logins think we're entitled to some answers why we are ignored by volunteers ? Link to comment Share on other sites More sharing options...
Volunteers SLOom Posted April 20, 2016 Volunteers Share Posted April 20, 2016 Hi, You are not ignored by Volunteers. You are not alone on xat to request a response by ticket, and each department has its delays (Read for more information about : https://xthelp.wordpress.com/guides/ticket-delays/) So you have to wait until your ticket has an answer. Come and post on this forum is not going to bring a faster response. Sorry. Link to comment Share on other sites More sharing options...
Advanced Members TinkerDoodle Posted April 20, 2016 Advanced Members Share Posted April 20, 2016 Your ticket isn't the only ticket out there. You just gotta give the volunteers some time. Link to comment Share on other sites More sharing options...
Members rosa2407 Posted April 20, 2016 Author Members Share Posted April 20, 2016 I did not say that I 'm the only one but there are many users who have the same problem and unanswered I understand what you say but look for example tocken code a person has two months since waiting and no answer Link to comment Share on other sites More sharing options...
Volunteers SLOom Posted April 20, 2016 Volunteers Share Posted April 20, 2016 You can always leave a message again on your ticket. (On the same one) But not sure if it's going to make your ticket on the toplist. Link to comment Share on other sites More sharing options...
Advanced Members TinkerDoodle Posted April 20, 2016 Advanced Members Share Posted April 20, 2016 If you wait an overly long time, you can try to email the admins and hope for a response from them. Link to comment Share on other sites More sharing options...
Members rosa2407 Posted April 20, 2016 Author Members Share Posted April 20, 2016 from what I understand is not responding at all if you take one tickek I asked volunteers but unresponsive to know what to do I put money into this logging but nobody will answer whether I do something or are simply ignored Link to comment Share on other sites More sharing options...
Advanced Members Christina Posted April 20, 2016 Advanced Members Share Posted April 20, 2016 This thread can be closed as I am helping Rosa. <3 2 Link to comment Share on other sites More sharing options...
Recommended Posts