Volunteer badge in HTML5

[LaFleur]

Hello,

 

I'm proposing that with the HTML5 chat, there should also be a badge added to volunteers.

 

Location 1: Next to homepage, in the chat.

 

Location 2: Next to the ID, in the user's profile.

 

What's the point of such indication?

The purpose is scam prevention. Giving volunteer impersonators less chance to do so, this may help.

User may still fall victim to such scammers - that's surely inevitable - however this would likely decrease it.

 

Volunteers are normal users too, why should they have a badge?

Yes, volunteers are normal users, however since they handle tickets, they have more abilities when it comes to user accounts.

Volunteer impersonators make use of this knowledge and use similar names to scam naive people.

 

Isn't wiki enough?

Yes, the volunteers wiki article provides a list with all volunteers and their ID's, however, the majority of users likely aren't aware of this.

 

Why in HTML5?

It was suggested for the flash chat over the past years, but it was never implemented, I think with HTML5 it is a good opportunity to consider this aspect too.

 

Raising awareness

If this would be implemented and when HTML5 replaces the flash chat, this change should be heavily announced. That means, official chats, official xat twitter,

official xat facebook should announce that this has been implemented. This will raise awareness of the volunteer badge.

 

-- What do you think? --

[Nezhit]

Is it being added just to html5?

 

If yes so I don't think it may be useful,

 

If it be added to flash / mobile devices, yes, it's ok.

[Leandro]

16 minutes ago, LaFleur said:

Yes, the volunteers wiki article provides a list with all volunteers and their ID's, however, the majority of users likely aren't aware of this.

 

Although this is true, sometimes when i'm in a help chat, people come to ask questions about a ''volunteer'' telling them their account has been compromised. This happens all the time. Not all users know about the wiki nor the names of all xat volunteers. For me, this will be really usefull and i sure hope it gets done.

 

 

[LaFleur]

18 hours ago, Laming said:

Is it being added just to html5?

 

If yes so I don't think it may be useful,

 

If it be added to flash / mobile devices, yes, it's ok.

 

It's not being added. As of now it's just a suggestion for HTML5, the reason for that I've mentioned above. 

 

Regarding Mobile, most features which are implemented into HTML5 are usually added into Mobile too, thus I didn't mention it.

[Samuel]

I tried to find a point of insecurity in this suggestion. So i tried to change the color of the emoji " ✅ " and place it in my nick next to my homepage. (This wasn't possible and less than 5% of chance to look like to the "original suggestion") So i see it safe.

(Maybe someone can try to replicate the emoticon with another combination.)

 

I agree with this suggestion and i see it totally necessary. 

[Aspect]

Hm, I'm not sure about this idea. Won't users just try to become volunteers just to have this badge without putting in any real effort?

 

Just a thought.

[Solange]

22 minutes ago, Aspect said:

Won't users just try to become volunteers just to have this badge without putting in any real effort?

 

No, because no one can become a Volunteer without a real effort and a hard work. Anyway, remember that it's up to Admins to decide who deserves to become a Volunteer.

[Aspect]

4 hours ago, Solange said:

 

No, because no one can become a Volunteer without a real effort and a hard work. Anyway, remember that it's up to Admins to decide who deserves to become a Volunteer.

I understand, I simply mean that users would try and become volunteers just for the sake of having a badge and not actually caring about xat.

[Nezhit]

26 minutes ago, Aspect said:

I understand, I simply mean that users would try and become volunteers just for the sake of having a badge and not actually caring about xat.

Actually this happened already, badge or not it will stay same.

 

I just think if it be added to HTML5 also needs to be added to the mobile and Flash, since nobody uses HTML5, well, atleast I can see.

Edited September 4, 2018 by Laming

[Angelo]

20 minutes ago, Laming said:

I just think if it be added to HTML5 also needs to be added to the mobile and Flash, since nobody uses HTML5, well, atleast I can see.

I'd agree with this statement heavily. Especially since I'm sure adding a small edit as simple as a check mark isn't going to take much time to implement on all three platforms.