Members Slava Posted August 3, 2018 Members Share Posted August 3, 2018 Hello, i have lost my account or it was deactivated by xat. I wasn't online for a very long time (approx. 2-3 years). But i have some purchase email's as proof. My account SlavaSlavaSlava (220540533). Is there any way to unlock it? THX Slava Link to comment Share on other sites More sharing options...
1 Moderators Stif Posted August 3, 2018 Moderators Share Posted August 3, 2018 If you didn't save the QR code or the time-base code, you'll need a ticket under "Lost Auth". Creating a ticket while logged out is disabled so, you'll have to send a private message to a volunteer on the forums including the following information: Username and ID; Reason for needing a ticket; (In this case "Lost Auth") E-mail associated with the account that you have the problem; Also mention if you still have access to this email. Or you can contact them directly via chat, they usually can be found on Help or xat_test. You can check the response times of the departments here. Good luck! Link to comment Share on other sites More sharing options...
1 Moderators Stif Posted August 3, 2018 Moderators Share Posted August 3, 2018 Good morning, If you just don't remember the password, go to xat.com/lostpass and recover your password. If that's not the problem, can you tell us what's happening with it, like when you attempt to login? Link to comment Share on other sites More sharing options...
0 Advanced Members Dan Posted August 3, 2018 Advanced Members Share Posted August 3, 2018 Hello my friend. If you have the email from your account and you have her data, you can not log in or forgot your password? Click here xat.com/lostpass and change your password! Link to comment Share on other sites More sharing options...
0 Members Slava Posted August 3, 2018 Author Members Share Posted August 3, 2018 Hey, I think I found my login. but i dont know my authentication anymore. Link to comment Share on other sites More sharing options...
0 Advanced Members Dan Posted August 3, 2018 Advanced Members Share Posted August 3, 2018 16 minutes ago, Slava said: Hey, I think I found my login. but i dont know my authentication anymore. Yeah, what a good friend. Do what @Stif said above. Link to comment Share on other sites More sharing options...
0 Volunteers Sydno Posted August 3, 2018 Volunteers Share Posted August 3, 2018 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
Slava
Hello,
i have lost my account or it was deactivated by xat. I wasn't online for a very long time (approx. 2-3 years).
But i have some purchase email's as proof. My account SlavaSlavaSlava (220540533).
Is there any way to unlock it?
THX
Slava
Link to comment
Share on other sites
6 answers to this question
Recommended Posts