Members oldcompany Posted July 20, 2018 Members Share Posted July 20, 2018 hiii.. please help me i am not a paid user and i cant open ticket so kindly volunteer help me and allow to open my ticket Link to comment Share on other sites More sharing options...
1 Advanced Members 6 Posted July 20, 2018 Advanced Members Share Posted July 20, 2018 (edited) Hello @oldcompany, What are you opening a ticket for? Some ticket departments are required for you to be a paid user in order to be able to open a ticket. If you are opening a ticket in paid department and you're not a paid user, the volunteers will not open a ticket for you. To be a paid user, you must at least purchase a $5 worth of xats on the xat buy page. If you're trying to open on a non-paid ticket department, but you're unable to open a ticket, please private message a volunteer here on the forum and politely ask for help. Please include the following information on your message: Your registered name and ID. The email attached to the account. Please mention if you still have access to the email or not. And the reason for needing a ticket One of the volunteers you may contact here: https://forum.xat.com/staff/ If you need help in the future, please post a thread here in the appropriate section: https://forum.xat.com/forum/4-general-support/ Good luck! Edited July 22, 2018 by 6 Added more info Link to comment Share on other sites More sharing options...
1 Volunteers Crow Posted July 21, 2018 Volunteers Share Posted July 21, 2018 If you require a ticket in a paid department but are not a paid user, volunteers will not open a ticket for you. Please specify what you need a ticket opening for. Link to comment Share on other sites More sharing options...
0 Advanced Members LaFleur Posted July 22, 2018 Advanced Members Share Posted July 22, 2018 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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oldcompany
hiii.. please help me i am not a paid user and i cant open ticket so kindly volunteer help me and allow to open my ticket
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