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oldcompany

i need one volunteer to open a ticket for me

Question

hiii.. please help me i am not a paid user and i cant open ticket so kindly volunteer help me and allow to open my ticket

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3 answers to this question

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Posted (edited)

Hello @oldcompany,

 

What are you opening a ticket for?

 

Some ticket departments are required for you to be a paid user in order to be able to open a ticket.

If you are opening a ticket in paid department and you're not a paid user, the volunteers will not open a ticket for you.

To be a paid user, you must at least purchase a $5 worth of xats on the xat buy page.  

 

If you're trying to open on a non-paid ticket department, but you're unable to open a ticket, please private message a volunteer here on the forum and politely ask for help.

 

Please include the following information on your message:

  • Your registered name and ID.
  • The email attached to the account. Please mention if you still have access to the email or not.
  • And the reason for needing a ticket

One of the volunteers you may contact here: https://forum.xat.com/staff/ 

 

If you need help in the future, please post a thread here in the appropriate section: https://forum.xat.com/forum/4-general-support/

 

Good luck!

Edited by 6
Added more info

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If you require a ticket in a paid department but are not a paid user, volunteers will not open a ticket for you.

 

Please specify what you need a ticket opening for.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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