Members MoneyCanKill Posted July 10, 2018 Members Share Posted July 10, 2018 I just made a new xat account,and every time I try to login it tells me the name / email doesn't exist and I know for a fact its the right password. Link to comment Share on other sites More sharing options...
2 Moderators Stif Posted July 10, 2018 Moderators Share Posted July 10, 2018 Good night, Did you go to the e-mail associated to the account to confirm the registration? Your password has uppercase letters or symbols? If so, try to avoid them to avoid confusion, use lowercase letters or numbers; Did you type your password slowly to make sure it's the right one? Did you type your registered name correctly? Thanks in advance. Link to comment Share on other sites More sharing options...
1 Advanced Members LaFleur Posted July 11, 2018 Advanced Members Share Posted July 11, 2018 Hello @MoneyCanKill, were you able to resolve this issue, are you able to login now? We would be happy to hear from you soon. Link to comment Share on other sites More sharing options...
1 Advanced Members LaFleur Posted July 16, 2018 Advanced Members Share Posted July 16, 2018 Hello MoneyCanKill, we would love to assist you in this matter, but without more information it is difficult, if not impossible, for us to provide you with instructions for how to resolve this issue. The topic has been closed to new replies and if you want it unlocked, you may send a private message to one of the forum staff with their messenger enabled or report the post to notify a moderator that you wish to update your thread. Link to comment Share on other sites More sharing options...
0 Members MoneyCanKill Posted July 10, 2018 Author Members Share Posted July 10, 2018 yes to all of these questions,it tells me wrong username or password E25.then when I try to change the password,it tells me my email is not found Link to comment Share on other sites More sharing options...
0 Moderators Stif Posted July 10, 2018 Moderators Share Posted July 10, 2018 Are you sure you typed the right e-mail on the lostpass tool? Link to comment Share on other sites More sharing options...
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MoneyCanKill
I just made a new xat account,and every time I try to login it tells me the name / email doesn't exist and I know for a fact its the right password.
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