Dannn 0 Posted July 2, 2018 (edited) Lost access Email and Password : Maybe my account was blocked because of being offline for years, How can i recover my account? Edited July 2, 2018 by Dannn Share this post Link to post Share on other sites
0 LaFleur 2663 Posted July 2, 2018 Hello @Dannn, you will need to create a ticket to get this resolved. For that, Create a new xat account Once successfully created, go to xat.com/ticket Create a new ticket with the help topic "Lost Access" (please note, subject needs to have at least 5 words) In the Message, let them know which account this is about After the ticket has been created, you can check the ticket-status here: https://util.xat.com/support/view.php If you need any additional help, feel free to let us know here or contact me privately. Share this post Link to post Share on other sites
0 Rexor 73 Posted July 2, 2018 Dannn, you must create a ticket under "Lost Access" After that, you can wait 1-3 days (usually) as that's the estimated wait time on the wiki page: https://util.xat.com/wiki/index.php?title=Ticket_times Note: **DO NOT INCLUDE personal information e.g. passwords, telephone or address** Share this post Link to post Share on other sites
0 LaFleur 2663 Posted July 2, 2018 The user has successfully created a ticket. The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Share this post Link to post Share on other sites
Lost access Email and Password :
Edited by DannnMaybe my account was blocked because of being offline for years, How can i recover my account?
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