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Dannn

Lost access email and password

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Lost access Email and Password :
Maybe my account was blocked because of being offline for years, How can i recover my account?

Edited by Dannn

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3 answers to this question

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Hello @Dannn,

 

you will need to create a ticket to get this resolved.

 

For that,

  • Create a new xat account
  • Once successfully created, go to xat.com/ticket
  • Create a new ticket with the help topic "Lost Access" (please note, subject needs to have at least 5 words)
  • In the Message, let them know which account this is about

After the ticket has been created, you can check the ticket-status here: https://util.xat.com/support/view.php

 

If you need any additional help, feel free to let us know here or contact me privately.

 

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The user has successfully created a ticket. 

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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