Major Auth & Ticket Problems

[Efforlescent 0]

Have no authentication code to log in to my account, and have tried submitting a ticket to sort it out, but it keeps saying I can't submit a ticket because I'm not logged in, but like I said, I can't log in because I have no authentication code!

 

Help please.

[Stif 866]

Good afternoon,

 

Creating a ticket while logged out is disabled, you'll have to send a private message to a volunteer on the forums including the following information:

• Username and ID;
• Reason for needing a ticket; (In this case "Lost Auth")
• E-mail associated with the account that you have the problem;
• Also mention if you still have access to this email.

Or you can contact them directly via chat, they usually can be found on Help or xat_test.
You can check the response times of the departments here.

 

Good luck!

[Angelo 1286]

You may send me a private message about this matter. 

 

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.