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Major Auth & Ticket Problems


Have no authentication code to log in to my account, and have tried submitting a ticket to sort it out, but it keeps saying I can't submit a ticket because I'm not logged in, but like I said, I can't log in because I have no authentication code!


Help please.

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Good afternoon,


Creating a ticket while logged out is disabled, you'll have to send a private message to a volunteer on the forums including the following information:

  • Username and ID;
  • Reason for needing a ticket; (In this case "Lost Auth")
  • E-mail associated with the account that you have the problem;
  • Also mention if you still have access to this email.

Or you can contact them directly via chat, they usually can be found on Help or xat_test.
You can check the response times of the departments here.


Good luck!

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You may send me a private message about this matter. 


The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.


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