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Mery

** Verificarea securității: Acest cont este blocat. Puteți să vă c

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Buna, ce trebuie sa fac sa imi deblocheze contu? Si dc este blocat,am schimbat furnizoru de net a fie asta problema? multumesc

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Posted (edited)

Hello @Mery

 

42 minutes ago, Mery said:

Buna, ce trebuie sa fac sa imi deblocheze contu? Si dc este blocat,am schimbat furnizoru de net a fie asta problema? multumesc

 

''Hi, what should I do to unlock my account? And dc is blocked, did I change the net provider whether this is the problem? thank you'' - (used google translate)

 

If my understanding is correct,  you are locked out of your account. If you are getting the error E29, you will need to create a ticket in ''Locked Out'' help topic. In sure that the subject in ticket is five words or more.

 

If you are unable to open a ticket despite filling in correctly with the required information, you may need to contact a volunteer here on forum and request politely to help you open a ticket.

Message a volunteer with the following information:

  • Your registered name and ID
  • Your email associated to the account
  • And the reason for needing a ticket

You may message one of the volunteers here: https://forum.xat.com/staff

 

If you are receiving another errors, please let us know so we can better assist you.

 

Also, please refer to our forum guidelines before posting a thread as Stif pointed.

Quote

14. Unless a forum or topic specifically authorizes the use of a different language, English is the only language allowed. This includes other content areas, such as statuses.

 

Good luck and have a nice day!

 

 

 

 

Edited by 6

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Posted (edited)

Hello,

 

Unless a forum or topic specifically authorizes the use of a different language, English is the only language allowed. This includes other content areas, such as statuses.

Please, read the forum guidelines before posting.

Edited by Stif

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Thank you and I'm sorry I wrote in Romanian, I hope I can unlock my account

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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