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hi , error 55 help me


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I got error 55 I received mail to activate my account to click on a link and did not go to link http://prntscr.com/jx5c8g give me error http://prntscr.com/jx57at I can not even send the ticket http://prntscr.com/jx5com error sent ticket help me plasse

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Hello @Djr32,

 

If you are receiving the error System problem 55/E55  a ticket will need to be created under Help Topic "Account Block" using the email associated with the account to have this error solved.

 

In order to open a ticket please follow the guide below:

 

Step 1: Clear your cookies/cache and login on xat.

Step 2: After logging in successfully, go to  ticket page. Fill in the boxes with required information. Choose Account Block as your help topic and the subject in your ticket must at least five words or more. Explain the issue you're having on your account in the message box.

Step 3: Click on ''Open Ticket'' button below to submit your ticket and finally wait for a response. Once a volunteer reply to your ticket a notification will be sent to your email. Keep checking your email daily.

 

In case you experience a problem in creating a ticket. You may try to contact a volunteer  on forum or on chat and ask politely to help you open a ticket.

Message a volunteer with your registered name/ID, the email associated to your account and the reason for needing a ticket.

 

Good luck and have a nice day!

 

 

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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