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R3DDS

short name transfer

Question

Hello someone knows if you can transfer a short name to another id?

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Good afternoon,

 

If you bought xats at least once on xat.com/buy, you can request a shortname transfer via ticket. To do so, after successfully logged in on your account, do the steps below:

  • Open a new ticket here;
  • Type your username and password;
  • Type the e-mail associated with your account;
  • Select the help topic "Short Names and Groups";
  • Type the subject, remember it has to be at least 5 words;
  • Type the message describing your request;
  • And click on open ticket.

You can check the response times of the departments here.

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Since it appears you have a ticket open about this problem (appropriate course of action), I will now close this topic and set a best answer.

If you have any further questions or concerns, feel free to start a new thread.

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