Members mieciu Posted March 28, 2018 Members Share Posted March 28, 2018 Hi, I came back to Poland from Norway and my account was blocked. How to solve this problem? **Security check: This account is locked. You can only login at home. Please read:xat account locking. E29** Link to comment Share on other sites More sharing options...
1 Advanced Members Skatel Posted March 28, 2018 Advanced Members Share Posted March 28, 2018 (edited) Hello, to solve this problem you should open a ticket in Locked out It should be emphasized that you do not need to be a payment user to open a ticket there You can also contact a volunteer to open a ticket for you, you must provide in the message: Username and ID Reason for needing a ticket E-mail associated with the account that you have the problem Here you can look at the list where you can contact: https://forum.xat.com/staff/ Here you can see the departments that have delays: https://util.xat.com/wiki/index.php?title=Ticket_times Edited March 28, 2018 by Skatel Link to comment Share on other sites More sharing options...
0 Members mieciu Posted March 28, 2018 Author Members Share Posted March 28, 2018 https://prnt.sc/ixkdtn I can´t create a ticket. Link to comment Share on other sites More sharing options...
0 Advanced Members Skatel Posted March 28, 2018 Advanced Members Share Posted March 28, 2018 2 minutes ago, mieciu said: https://prnt.sc/ixkdtn I can´t create a ticket. You must do what I mentioned before 17 minutes ago, Skatel said: You can also contact a volunteer to open a ticket for you, you must provide in the message: Username and ID Reason for needing a ticket E-mail associated with the account that you have the problem Here you can look at the list where you can contact: https://forum.xat.com/staff/ Link to comment Share on other sites More sharing options...
0 Members mieciu Posted March 28, 2018 Author Members Share Posted March 28, 2018 Thanks for help, i have write a message to Andre. Have a nice day. Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted March 28, 2018 Wiki Editors Share Posted March 28, 2018 Since you have contacted a volunteer about this problem, I will now close this topic and mark an appropriate response. If you have any further questions or concerns, feel free to start a new thread. Link to comment Share on other sites More sharing options...
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mieciu
Hi, I came back to Poland from Norway and my account was blocked. How to solve this problem?
**Security check: This account is locked. You can only login at home. Please read:xat account locking. E29**
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