Members Never22 Posted April 7, 2016 Members Share Posted April 7, 2016 I made another topic yesterday and did not help with anything I logged blocked and can not do ticket I can not access my phone I installed the application to tickle Ticket can not do " You must have made a payment (by purchasing xats) to open a ticket in some sections. " solution ? Link to comment Share on other sites More sharing options...
2 Wiki Editors zw Posted April 7, 2016 Wiki Editors Share Posted April 7, 2016 Did you follow the instructions given by @Stah on your previous thread? I'm not sure if they were two separate concerns, but I'll address "both": a) If you need your token code reset: Quote Open a ticket with the "Lost Auth" Help Topic using the email associated with the account that has authentication active. If you see the "username" and "password" boxes instead of the "email" box, then clear your cookies and re-visit the open a ticket page. **As always, make sure the subject of your ticket is 5+ words in length. **Make sure that the email field in the ticket UI contains the email that has auth active. You can test this at http://xat.com/login by trying to login with the email in the username field. b) If you're struggling with the security check, E64: Check the e-mail associated with your xat account for an e-mail from info@xat.com This e-mail will contain a login link with a pin attached that will verify you. It will look like: //xat.com/web_gear/chat/register.php?Pin=... All you need to do is simply login as normal using the login link given. If you're still having issues, reply here and screenshot if you can. Link to comment Share on other sites More sharing options...
1 Wiki Editors zw Posted April 7, 2016 Wiki Editors Share Posted April 7, 2016 Did you select the "Lost Auth" Help Topic at ticket...? You don't need to be a paid user, as stated on your previous thread. > Example ticket < I'm assuming it's asking for a 6 digit code at login. If this isn't the case, let us know. Link to comment Share on other sites More sharing options...
0 Members Never22 Posted April 7, 2016 Author Members Share Posted April 7, 2016 I can not open ticket....logging has power but I bought on trade I never loaded directly from xat.com I changed phone can not access the application for code generation from Gauth :| Link to comment Share on other sites More sharing options...
0 Members Never22 Posted April 7, 2016 Author Members Share Posted April 7, 2016 thank you very much...I solved Link to comment Share on other sites More sharing options...
0 Members WiIGi Posted April 7, 2016 Members Share Posted April 7, 2016 I'm having the similar problem for a while now. But I did open a ticket as to that example before Never22 resolved it. Hopefully I get it the pin resent shortly ^^ Link to comment Share on other sites More sharing options...
0 Contributors Maverick Posted April 7, 2016 Contributors Share Posted April 7, 2016 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
Never22
I made another topic yesterday and did not help with anything
I logged blocked and can not do ticket
I can not access my phone I installed the application to tickle
Ticket can not do
" You must have made a payment (by purchasing xats) to open a ticket in some sections. "
solution ?
Link to comment
Share on other sites
6 answers to this question
Recommended Posts