Members GS1905 Posted February 10, 2018 Members Share Posted February 10, 2018 Hi, I lost my auth code. can you help me? thanks Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted February 10, 2018 Wiki Editors Share Posted February 10, 2018 I went ahead and created a ticket for you about this problem. When you receive a response, you will be emailed a link to your ticket as well as a copy of our reply. This special link from email will allow you to check its status and also navigate to the ticket, where you can reply. The typical wait time between replies in this department is one to three days. Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted February 10, 2018 Wiki Editors Share Posted February 10, 2018 Did you save the QR code or time-based key given to you when you set it up? What's the username of the account in question? Do you have access to the email address associated with said account? Link to comment Share on other sites More sharing options...
0 Members GS1905 Posted February 10, 2018 Author Members Share Posted February 10, 2018 yes I have access to the money. Unfortunately, I lost it because I changed the phone. username GS1905 Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted February 10, 2018 Wiki Editors Share Posted February 10, 2018 Would you like me to create a ticket for you to begin the process? If we're able to verify you as the original account owner, authentication will be able to be removed for your account, allowing you to login. Link to comment Share on other sites More sharing options...
0 Members GS1905 Posted February 10, 2018 Author Members Share Posted February 10, 2018 OK thank you so much. What can I do? Link to comment Share on other sites More sharing options...
0 Advanced Members Angelo Posted February 10, 2018 Advanced Members Share Posted February 10, 2018 Since you now have a staff-created ticket, it's safe to assume that the question or questions in this topic have been answered. Because of this, an appropriate answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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GS1905
Hi,
I lost my auth code.
can you help me?
thanks
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