Members Flexicution Posted January 8, 2018 Members Share Posted January 8, 2018 Happy new year. I went online today. I'm unable to receive days and the error reads : System error 26. Now I am here because i'm unable to open tickets under the "Account block" department therefore i'd like some answers on what is going on. The help chat notified me that i should come here and seek for help. Thanks. Link to comment Share on other sites More sharing options...
7 Advanced Members Angelo Posted January 8, 2018 Advanced Members Share Posted January 8, 2018 Hello, Receiving error 26 means that the person you’re trying to transfer to has an indefinite hold, otherwise known as error 55. If your friends/peers receive this error when trying to transfer to you, it’s true! You’ll need an Account Block ticket. If you’re held, you should be able to login normally with no problems. Head over to xat.com/login, enter your account credentials, click on the grey play button and then head on over to xat.com/ticket. Once there, click on “Open New Ticket”. Select the help topic of “Account BLOCK”, give a brief summary in the subject box, (your subject MUST be 5+ words, a lot of people miss this!), and write a detailed message describing your issue, that must be in the English language. Since you’re logged in, there should be no issue sending an Account Block ticket. Double check that your subject is 5 or more words and that you’re logged in. Also ensure you’re sending your ticket to “ACCOUNT BLOCK” and not “A General Question or Concern”. Link to comment Share on other sites More sharing options...
0 Advanced Members Samuel Posted January 8, 2018 Advanced Members Share Posted January 8, 2018 Happy new year, If you are having trouble opening a ticket under the "Account Block" department you should contact a volunteer so he can help you open the ticket. You can contact them in the official xats xat5 / help / ajuda. or here in the forum Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted January 10, 2018 Wiki Editors Share Posted January 10, 2018 Is the account in question the one associated with 1475940180? @Flexicution Link to comment Share on other sites More sharing options...
0 Advanced Members Angelo Posted January 19, 2018 Advanced Members Share Posted January 19, 2018 Since it's been more than a week since we've heard from you, I am going to lock this topic and choose an appropriate answer. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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Flexicution
Happy new year.
I went online today. I'm unable to receive days and the error reads : System error 26.
Now I am here because i'm unable to open tickets under the "Account block" department therefore i'd like some answers on what is going on.
The help chat notified me that i should come here and seek for help.
Thanks.
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