Wiki Translators DonQuijote Posted December 15, 2017 Wiki Translators Share Posted December 15, 2017 The spanish popular has an official chat for help 'ayuda' , the german popular has 'helfen' and maybe in another language has other official xat for help. My suggestion is to open official xat for help for this three country Bosnia and Herzegovina, Serbia and Croatia because this tree popular have a lot of chaters and many people don't speak english and like that come to the problem of losing account. The popularity of this tree popular is many older people who don't know how to use google translator and we all know that translator is not perfect solution. I'm just suggesting this because many people when lose their account and powers give up of xat. Thanks. 1 Link to comment Share on other sites More sharing options...
Advanced Members Solange Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 Pomoc was an official chat, but it was removed and redirected to Assistance by inactivity. 1 Link to comment Share on other sites More sharing options...
Advanced Members Deactivated Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 Any official help chat that stops being active for a long time can be put as discussion and be redirected to Assistance for inactivity. It's contributors decision to take this action. After taking into account chat events in a time-period a poll can be created, which includes options to appoint a new manager, redirect it to Assistance chat, let volunteers run it, and to take no action at all. If there is a need to retroact this idea, requires a trustworthy manager, a responsible staff, and a probable activity prior to official status again. I'm sorry this information isn't clearer. Link to comment Share on other sites More sharing options...
Advanced Members Samuel Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 " Get help with xat in all languages " A quicker solution is for that xat to find staff who speak perfectly those languages. (If they dont have them) That way xat can avoid opening a new xat, also prevent the xat from closing again due to inactivity I put the case of xat Arcbot: (It is also a Help xat, but in bots) It is an INTERNATIONAL xat and we have staff who speak most of the languages. Is it necessary to open Arcbot_español or Arcbot_portuguese? I think not Link to comment Share on other sites More sharing options...
Wiki Translators DonQuijote Posted December 15, 2017 Author Wiki Translators Share Posted December 15, 2017 I know that existed this chat before, but in hands of person who is not proffesional and not active in xat all the time. Now is redirected in Assistance where dont exist helper for this language in the help the same. People from this tree popular is not active on forum because not understand so god english, i know that because i help many people to back account and powers. @Samuel is a little stupid to compare arc bot with all problems whats happening about account and other things. I speak perfect all this language and what is the rules to proof that and to make this tree country safe. I want that give me one name who is helper in this language ? Here people give up of xat every day more and more, and i think for yours well must to think about this. 1 Link to comment Share on other sites More sharing options...
Advanced Members Marek Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 (edited) I am for this to restore POMOC! that's a good idea! Edited December 15, 2017 by Marek 1 Link to comment Share on other sites More sharing options...
Advanced Members Marek Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 (edited) I think chat help should be in all languages. And I think that there should be Volunteers in all languages for efficient help on xat. Edited December 15, 2017 by Marek 1 Link to comment Share on other sites More sharing options...
Wiki Translators DonQuijote Posted December 15, 2017 Author Wiki Translators Share Posted December 15, 2017 @Marek yes i agree, this 3 popular have a lot of people and dont exist support on this language. But ok I'm just suggesting this. Link to comment Share on other sites More sharing options...
Volunteers Sydno Posted December 15, 2017 Volunteers Share Posted December 15, 2017 Pomoc was redirected to Assistance in March 2017. The reason it was decided was that, regardless of the chat manager and the auto-promotion, the chat wasn't gathering enough activity and didn't have enough staff. Supposing there is a lot of people in this community, then why didn't they use Pomoc help chat before it was redirected? People already had error 55 issues in 2016-early 2017. If you are unhappy with the help provided on Assistance and think you can better help users speaking Bosnian/Croatian, then feel free to help people on Assistance! I'm sure your efforts will be recognized. At the moment, I highly doubt Pomoc will be restored. 3 Link to comment Share on other sites More sharing options...
Wiki Editors Popular Post Arthur Posted December 15, 2017 Wiki Editors Popular Post Share Posted December 15, 2017 Your suggestion was implemented years ago and turned out to become a failure after generating no activity or “results”. The chat existed for years, yet it was completely dead and not moderated at all. Redirecting it to Assistance makes a lot of sense if you consider that Pomoc had zero activity (meaning no users and consequently, no helpers). Bosnian/Croatian/Serbian-speaking users now have a chance with foreigners who are willing to use a translator at Assistance; they had no one before. You are right about Assistance not having dedicated helpers for those languages, but that's only because no one has showed interest in becoming a staff member. We are not simply ignoring neglecting a whole community. If you would like to help your community, you are more than welcome to do so at Assistance. You can also take it as an opportunity to prove that there is a demand of users requesting help in those languages that justifies restoring Pomoc. 11 Link to comment Share on other sites More sharing options...
Advanced Members iNoe Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 10 hours ago, Samuel said: " Get help with xat in all languages " A quicker solution is for that xat to find staff who speak perfectly those languages. (If they dont have them) That way xat can avoid opening a new xat, also prevent the xat from closing again due to inactivity I put the case of xat Arcbot: (It is also a Help xat, but in bots) It is an INTERNATIONAL xat and we have staff who speak most of the languages. Is it necessary to open Arcbot_español or Arcbot_portuguese? I think not As indicated by samuel there is already an international help xat, xat.com/assistance Link to comment Share on other sites More sharing options...
Wiki Translators DonQuijote Posted December 15, 2017 Author Wiki Translators Share Posted December 15, 2017 (edited) But please you give this chat 'Pomoc' in hands who is not active and for that reason this xat is dead, that person never help to nobody. In all xat this language dont have helper a lot of people lose account. In Assistance who is helper in this language tell me please? Assistance is dead to Im in this popular a lot of years and i know whats happend all the time, people lossing account with everypower. This is so bad for xat but ok i see all xat is in bad hads, thanks for all better close this topic. Bye. So stupid to suggest something when 5 person decide only like want. Professionality is zero. Edited December 15, 2017 by DonQuijote 1 1 Link to comment Share on other sites More sharing options...
Advanced Members Samuel Posted December 15, 2017 Advanced Members Share Posted December 15, 2017 (edited) 26 minutes ago, DonQuijote said: In Assistance who is helper in this language tell me please? 14 hours ago, Samuel said: A quicker solution is for that xat (Assistence) to find staff who speak perfectly those languages. (If they dont have them) u still think it's "stupid"? Edited December 15, 2017 by Samuel 1 Link to comment Share on other sites More sharing options...
Wiki Editors Popular Post Arthur Posted December 16, 2017 Wiki Editors Popular Post Share Posted December 16, 2017 27 minutes ago, DonQuijote said: But please you give this chat 'Pomoc' in hands who is not active and for that reason this xat is dead, that person never help to nobody. In all xat this language dont have helper a lot of people lose account. In Assistance who is helper in this language tell me please? Assistance is dead to Im in this popular a lot of years and i know whats happend all the time, people lossing account with everypower. This is so bad for xat but ok i see all xat is in bad hads, thanks for all better close this topic. Bye. So stupid to suggest something when 5 person decide only like want. Professionality is zero. This is not true at all. When Pomoc was created, Mia was really active and dedicated to the chat. She would often stay online for 12 hours a day — at Pomoc and other chats, such as Chat (during Daniela's management). Again, if there are no dedicated helpers for those languages, that's only because there's no one interested. We really can't force people into helping. If we did restore Pomoc, it would become dead again and as I've pointed out before, if you have a small chance of receiving help at Assistance, you'd have none there. Anyway, who should become the manager of Pomoc, you? I'm afraid that you would end up users stupid every time they don't understand you, like you do whenever someone posts something that you don't agree with. You are the one being disrespectful, childish and unprofessional here. 14 Link to comment Share on other sites More sharing options...
Wiki Translators DonQuijote Posted December 16, 2017 Author Wiki Translators Share Posted December 16, 2017 (edited) @Arthur look im not start this topic because i want disscution with you or other person from here, i dont need to be helper in pomoc or help or assistance im only suggest what is useful for all xat but ok some people dont understand me. You have your mind and think im childish and unprofessional here but please im only member here dont forget and i have wrigt to suggest what i want, like that you show how much your profesionality is bad because you only think about your position not what is better for xat and what will keep people. No problem thanks to everyone who comment and say mind This is the last time that i suggest something...people like Arthur is so good person for future of xat. BYE. Edited December 16, 2017 by DonQuijote 1 Link to comment Share on other sites More sharing options...
Advanced Members Angelo Posted December 16, 2017 Advanced Members Share Posted December 16, 2017 I’m going to lock this thread before it escalates any further. A friendly reminder to all that calling eachother’s behavior “stupid”, “unprofessional” or “childish” is a violation of our forum community guidelines. You can read about them here: forum.xat.com/guidelines Thanks for the suggestion Don, we appreciate you trying to make xat a better place. Link to comment Share on other sites More sharing options...
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