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      Frequently Asked Questions   03/01/16

      Do you have a question? It's probably answered here! ( See here for a list of times / delays - https://util.xat.com/wiki/index.php?title=Ticket_times )   The security check email is not arriving to my email inbox?
      Ask a volunteer on chat, or through the forum private message to open a ticket for you. Alternatively, you will need to create a new xat account and open a ticket. Select the Lost Access help topic. The subject should be at least five words. In the ticket, include the username and identification number (if known) of the account you need help with. You will receive an email with a link to the ticket, but only at the email for the new xat account. Eventually when the email is changed you will be able to reset the password. I am held! What do I do? System Problem 55: Your account is held indefinitely. This hold prevents every type of transaction on the account. Open a ticket to ask for more information about the hold. This hold has been applied to numerous dormant / inactive xat accounts. System problem (26): The recipient of your transfer has a transfer block. You do not have this block. 5 day hold: (repeated cycle): Open a ticket and state that you have a repeated hold and will most likely need a location update. 5-7 day hold: Change your password, then wait for the hold to decrease automatically. No further action should be necessary. If you are still having trouble, open a ticket. 7-14 day hold: after getting your account unlocked: No action is required. The hold cannot be reduced or removed. Transfer held for funds to clear (could be any amount of days): Create a ticket and ask about your account hold. System problem 25 (permanent transfer block): This is usually a result of breaking xat's Term of Use, by either scamming or phishing users. Open a ticket to ask for more information about the hold. I am locked out! What do I do?
      You will need to contact a volunteer on chat, or through the forum by sending a private message to them. You will need to ask them to open a ticket for you as you can no longer open a ticket when you are not logged in. I forgot my email! What do I do?
      Create a new xat account and open a ticket. Select the Lost Access help topic. The subject should be at least five words. In the ticket, include the username and identification number (if known) of the account you need help with. You will receive an email with a link to the ticket, but only at the email for the new xat account. Eventually when the email is changed you will be able to reset the password. How do I report scamming or phishing?
      We don't encourage threads about specific users. Create a ticket. Select the Report scam help topic. The subject should be at least five words. This is free to do, and every user should open a ticket after they have been scammed. We encourage you to submit a ticket immediately, as the forum is not the place to sort out those types of issues. How do I report an unfair ban?
      Please do not create threads about this. If you wish to report an unfair ban, make sure to click Report Unfair Ban when you are first banned. If you did not click that, then you must click message the owner (bottom right corner of the chat) and report it there. Why did I not receive the xats I paid for?
      Type /t in the main of the chat and your xats should appear after the big smiley disappears. Alternatively, login and refresh any chat that you are on. If you still notice that your xats have not arrived, open a ticket. Select the Payment Problems help topic. The subject should be at least five words. How can I get my reserve removed or reduced?
      You may have a reserve on the amount of xats you can use. This typically happens after making a payment using certain payment methods. Open a ticket. Select the Payment Problems help topic. The subject should be at least five words. You may request for the reserve to be reduced, or you may ask for the amount of xats the reserve reduces by each day. How can I get a shortname unlocked if it is no longer being used?
      To request for a shortname to be unlocked, open a ticket. Select the Short names help topic. The subject should be at least five words. You must be a paid user in order to open a ticket for this. If you encounter **Sorry, name already taken (2).** the name can then be enabled by a volunteer. Why can I not create a new forum topic?
      You need to confirm your forum account through your email in order to open a new topic. Why can't I use a forum signature?
      If you want to use a forum signature, you need to be an Advanced Member. Entrance to this user group is automatic and is based on post count. The more active you are on the forum, the more abilities you will be granted! My xatspace was removed. What do I do?
      Your xatspace was likely removed due to breaking the Terms of Service or the xatspace guidelines. Open a ticket under Account Block to have this investigated. Ensure the subject in your ticket is atleast 5 words. My chat was deleted. What can I do?
      Your chat was likely removed due to breaking the Terms of Service. Open a ticket under Chat Block to have this investigated. Ensure the subject in your ticket is at least 5 words.

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You can use the following code:

[radioswf:500:500:81abd9c55]

Go to your chat group, click on "Edit" below your chat, enter your chat password and paste the code I gave above into the white box. 

 

Click on Save changes, and the game should be under your chat!

 

If you have any other questions, please open a new thread.

 

Edit

 

I'm also going to show you how to reproduce the code yourself, so in the future, if you want to add any other games to your chat, you may. Please follow the steps below provided by Angelo:

 

  • 1) Go to the .swf from Bubble Game (http://www.games68.com/games/game-1330466398.swf) and click on the URL bar. Once the URL has been highlighted,  press Ctrl+S to save the swf. Make sure to save it somewhere that you will remember. 
  • 2) Go to xatradio.com and click on Register. That will direct you to a chat where you can say the command "!xatradio register", where the bot will give you a personalized register URL. Make your own xatradio account by following the steps on the register page. I recommend you use a different e-mail, one that isn't tied to your xat account. 
  • 3) Once you have registered, click on the blue button labeled "Upload Now" in the top right hand corner.
  • 4) Select the .swf that you saved earlier. Name your game, and click on Upload.
  • 5) xatRadio staff will review the swf that you've uploaded and get back to you shortly. After that, they'll deliver to you the BB code that you can use to put a flash game below your chat!

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Hello,

 

xatRadio is not working now, it is under maintenance but will work soon,

 

Sorry for any inconvenience.

Edited by Laming

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Thank you, but the code not working. 
I added it under chat box, I saved and no game..
Also I followed those steps, I uploaded the game as swf on xatradio.com, it has been approved, I inserted new code(http://xatradio.com/player/3740deaaa.swf) under my chat box and still the same problem, code is there saved but game does not appear.

I'm waiting to fix it, thanks again.

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Hello,

 

xatRadio is now working, the issues were fixed.

 

If you have any problem on adding player, you can ask me here or via PM.

 

Try to use it now, if still not working clear your browsing cache.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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