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I can not open ticket

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Hello,

 

If you forget your email address or lost access to it, you'll need to open a ticket to regain access to your account. You do not need to be a paid user to create this ticket so, in order to be able to open a ticket, you'll need to log into another account first.

 

If you do not have another account, please register a new one, you can follow these steps to reset your identification number or open a icogno window to do. After these steps "Lost Access" help topic should be selected. Also, make sure your subject is at least five words, and specify that you need help with your other account including as many details as possible.
 
If you still experience errors while opening a ticket after following the tips above, you will want to message a volunteer on the forums.

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The user now has a Lost Access request in. Since the original issue of not being able to open a ticket has been resolved, I will now close this topic and set a best answer.

 

If you have any further questions or concerns, feel free to start a new thread.

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