Jump to content
  • 0

Help Account Problem


3DLuii
 Share

Question

3 answers to this question

Recommended Posts

  • 0
  • Advanced Members

Please follow the steps I've provided below:

  1. Close all xat tabs
  2. Please login at xat.com/login.
  3. After that, go to xat.com/ticket and click "Open New Ticket"
  4. Your username and password should automatically be entered. Enter your e-mail address and select the help topic "Account Block." 
  5. Write a subject that is 5 or more words. For example, "My account is held, help me!"
  6. In the message body, tell the volunteers that you got the error "Account held. You cannot buy." while trying to buy xats.

You should be able to open the ticket from there! Now, just patiently wait for a reply. You will be e-mailed once you receive a reply.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.