Members Babybunny Posted October 7, 2017 Members Share Posted October 7, 2017 Why always saying that reconnect my xat even my wifi is strength signal? Link to comment Share on other sites More sharing options...
0 Moderators Stif Posted October 7, 2017 Moderators Share Posted October 7, 2017 When i open a notification from the xat, it says i have to reconnect. But when i open the app directly, it works just fine. Did you try it? Link to comment Share on other sites More sharing options...
0 Members Babybunny Posted October 7, 2017 Author Members Share Posted October 7, 2017 Yes but still it doesn't work😑 Link to comment Share on other sites More sharing options...
0 Volunteers SLOom Posted October 7, 2017 Volunteers Share Posted October 7, 2017 What do you mean by "reconnecting to the app" ? Link to comment Share on other sites More sharing options...
0 Members Babybunny Posted October 7, 2017 Author Members Share Posted October 7, 2017 Yes, can you help me? Link to comment Share on other sites More sharing options...
0 Volunteers SLOom Posted October 7, 2017 Volunteers Share Posted October 7, 2017 Just now, Babybunny said: Yes, can you help me? Explain me the issue you have with the app. Link to comment Share on other sites More sharing options...
0 Members Babybunny Posted October 7, 2017 Author Members Share Posted October 7, 2017 I been sign up a few hours but still the app say that im not connectted😃how to do it? Did it work if i use the mobile phone? Link to comment Share on other sites More sharing options...
2 Volunteers SLOom Posted October 7, 2017 Volunteers Share Posted October 7, 2017 7 minutes ago, Babybunny said: I been sign up a few hours but still the app say that im not connectted😃how to do it? Did it work if i use the mobile phone? It works on mobile, it's made for that. It might be because your connection is not enough high for the app. Try to kill the app process and then start it again or login again on the app. Link to comment Share on other sites More sharing options...
0 Members Babybunny Posted October 7, 2017 Author Members Share Posted October 7, 2017 Ok ,thank you Link to comment Share on other sites More sharing options...
2 Wiki Editors Arthur Posted October 16, 2017 Wiki Editors Share Posted October 16, 2017 Hello, Considering that no one else has reported this issue so far, it's most likely a connectivity issue on your side. Make sure that you're running the latest version of the app, and that your device is connected to the internet. It's also worth rebooting your device and router/modem (if you're using WiFi). Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted October 16, 2017 Wiki Editors Share Posted October 16, 2017 Hello, Since a significant amount of time has passed since you have provided us with any new information into the issue, I will now close this topic and mark an appropriate response. If this is indeed still a problem, you may report the post to notify a moderator and the topic will be reopened for you. Alternatively, you can send a private message to a moderator with their messenger enabled to request this: https://forum.xat.com/staff/ As an aside, I would encourage you to view both Arthur and Sloom's response on this matter. Link to comment Share on other sites More sharing options...
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Babybunny
Why always saying that reconnect my xat even my wifi is strength signal?
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