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Account held. You cannot buy.


vizzy

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HI I have been trying to get my account off a hold that i do not even know what happen in order for this to happen. When i try to create a ticket it tells me that my information is incorrect when i know that it is not. So i am unable to solve it that way as well. Can you help me solve this?

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Hi Vizzy,

 

If you are indefinitely held and you are trying to open a ticket in Account Block help topic but unable to open a ticket, you can send a private message here on forum to a volunteer and ask a volunteer politely to help you open a ticket.

https://forum.xat.com/staff/ < here's a list and one of the volunteers you can private message.

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