Members SirCowboy0 Posted July 4, 2017 Members Share Posted July 4, 2017 Good evening, I can not open a ticket, I lost my authenticator, I can not access my account, what is a procedure? Regards, ICowboy Link to comment Share on other sites More sharing options...
1 Volunteers Crow Posted July 4, 2017 Volunteers Share Posted July 4, 2017 You do not need to be logged in or a paid user to open this ticket. If you require more help with creating one, visit https://util.xat.com/wiki/index.php?title=Ticket. Thankfully, the Lost Auth department is operating at a relatively normal speed: https://util.xat.com/wiki/index.php?title=Ticket_times. Within your ticket message, please explain your situation as you have done here, and include your registered name + ID number. Link to comment Share on other sites More sharing options...
0 Guest Posted July 4, 2017 Share Posted July 4, 2017 Hello, you can open a ticket under lost auth and make sure your subject is 5 words or more , if you can't open a ticket , message a volunteer to open a ticket for you Link to comment Share on other sites More sharing options...
0 Wiki Editors zw Posted July 4, 2017 Wiki Editors Share Posted July 4, 2017 User has contacted me by private message and now has a ticket open. I've set Crow's response as best answer as it contains a nice breadth of information on how to get the issue resolved. If you have any further questions or concerns, feel free to open a new topic. Link to comment Share on other sites More sharing options...
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SirCowboy0
Good evening, I can not open a ticket, I lost my authenticator, I can not access my account, what is a procedure? Regards, ICowboy
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