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Jaqen

System problem 55

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Hello there,
2 days ago I bought the (green) power to get the days and the next day I wanted to be logged in and the mail came and the account was taken I was surprised to get the days I bought a new namecolor that I did not deserve I paid 300 TL very cruel
I ask you to open it.

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Hello, Jaqen.

 

We see that you do have a ticket open on this matter. As others have stressed, we are only able to resolve this through the ticket system.

Please continue to wait patiently for a reply, we will get back to you as soon as we can.

 

For department status updates, see https://util.xat.com/wiki/index.php?title=Ticket_times

 

Thanks

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Hello Jaqen

You must open a ticket from https://util.xat.com/support/index.php 

and click on open new ticket and chose from the menu a word Account block

Then write down what the problem in a Message
Then press the word open ticket 

and wait until you are answered by volunteers

Do not forget to write your email this id in the ticket not another email .

Thank you .

if you need any help send me a message .

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6 hours ago, Jaqen said:

I opened a ticket, No answer on day 4 today

 

You should have included this information in your original post. 

 

Please keep waiting for your reply. This ticket department is currently delayed, and may take longer to be answered. Keep checking your emails for notifications of this reply. 

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