Jump to content
  • 0
Sign in to follow this  
Nicu199630

Please check out why I held it!

Question

Good world I have a question I have held 25 days I still have 28 days I have sent a ticket in the 20 days have passed 3 days I asked for help and I was told I answer within 72 hours I expected to answer someone And no one answered me please consider accest message please check your heart why I hold and what happened when I made the ticket I selected the general look here no ticket the volunteers to check and tell me what happened ! http://prntscr.com/fnch1m

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Your ticket is still in the queue, however it is currently assigned (meaning it is being handled by one agent). We will try our best to get back to you as soon as we can, please continue to wait patiently. 72 hours was an estimate, we handle things on a case-by-case basis.

 

This page should reflect the status of the departments associated with each help topic: https://util.xat.com/wiki/index.php?title=Special:MyLanguage/Ticket_times

Share this post


Link to post
Share on other sites
  • 0

In the time of 24 to 72 hours more or less will respond. Remember that many users requesting a ticket "may take longer''. When they respond, they will send to your mail the registration with which we request the ticket an e-mail with a few questions that will answer only where the blue link appears at the end of the e-mail never respond by email only by the blue link that xat provides.

 

Some departments are saturated, have to wait, look here.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.