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Banned in help 168 hours, false reason


annacovasbeltran
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I use translator 
I am very upset, because I was banished 168 hours for Unity , accusing me that I harassed the staff
https://prnt.sc/fmp0ny
The word harassment is very serious,,Two and a half months ago they stole my account's powers nochesdehielo1 (351589199)
,And the only thing I've done is try to have someone help me
The only two people that I have opened pv several times is Muffins and brandon, but only talking about my subject and never lacking respect or harassing them
And they can confirm it

I deserve a respect and I have only said the truth, speaking for the general not harassing anyone,  

I am not a stalker, I have been stolen  146,000 xats, I that takes more than 2 and a half months waiting for a response and I  feel ignored, :s
 

Instead of banearme to me so fast, I hope they took the same hurry to investigate who steals and where are the powers

:)

 

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'Report Scam' department appears to be delayed due to the high volume of tickets under it plus this department takes investigations, so MAYBE I assume here that it takes quite some time for a ticket to be finished, usually or sometimes or always.

 

Check to see what are the delayed departments:

https://util.xat.com/wiki/index.php?title=Ticket_times

 

 

As for the ban you can take it up with the main owner of Help, if you think it was unfair.

http://xat.com/web_gear/chat/ownerfeedback.php?GroupName=Help

 

 

Also feel free to contact volunteers with regard to your ticket, despite it's likely that you will be asked to wait.

https://forum.xat.com/staff/

 

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You have to understand that everyone has to wait, some departments have a lot of tickets and are saturated, it is considered alteral demand a response, everyone expects one response, you must also learn to wait. Click Here.

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Hello , 

 

If you are stolen in xats you should open ticket under report scam and make the subject at least 5 words and give them the full information about what happen 

 

About your banned at help if you  want to report An mod or owner you can report him to brandon by giving him the information of your banned  if you think its unfair .

 

Also you should wait about your ticket for answer there are alot of departments thats take alot of time for an answer .

 

Sure you will get answer on it you are not going wait forever 

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Before posting this post. I contacted a owner of help, but he ignored me

It seems that the only way to be heeded is to publish here, so that it becomes public

:s

168 hours, as if he were a delinquent
 I do not understand English and I can not understand things , And maybe I repeat myself

I think it's cruel and unfair

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it's ok, you don't have to think about the ban though, just ignore it. Let's not get into the ban and just concentrate on the problem you have.

 

168 hours ban is absurd time I know! as I told you above if you want to contact with the 'Main Owner' no more no less. then go ahead and submit your report:

http://xat.com/web_gear/chat/ownerfeedback.php?GroupName=Help

 

 

I have sent you a link includes the list of the volunteers if you want to talk with them about your ticket, feel free to do so, all I can say at this time that I can assure you that your ticket will be answered eventually however.

 

 

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I focus on the ban because it's unfair

The volunteers ignore me, they did not add me to friends or have never thought about it if they answered me, I'm the one who has to go get them

http://prntscr.com/fn3fqj

http://prntscr.com/fn3g41

And then they tell you stalker and they banish you :s

 

Volunteers do not care

The ticket 2 and a half months without answer

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