Jump to content
  • 0
Sign in to follow this  
augustuscaesar

reply id iplm

Question

2 answers to this question

Recommended Posts

  • 0

Hello!

 

You have an open ticket already, so please stay patient and wait for a reply. Creating multiple general support topics will not speed up the process. 

 

Also, I'm sorry about your 2-3 year wait. Perhaps there was a miscommunication. Hopefully, this will not happen in the future. 

Share this post


Link to post
Share on other sites
  • 0
21 minutes ago, augustuscaesar said:

Then unlock me or answer in ticket. i wait 2-3 years for answer.'sir muffins

holy crap, I thought waiting 1 month was long time even 1 week seems like forever. this is longest I seen by far. and I seen bad.

I cant imagine waiting 2 yet alone 3 years. please wait for a volunteer to read this and I hope this gets resolved for you soon.

 

xat ticket system/support system is the worst right now, I am sorry for this but they have a lot of tickets and they have yet to find a solution to this. this issue will not stop because there will always be more tickets made than answered. this is ridiculous  I agree.

 

not to be mean to xat, but something needs to be done about this because I seem many other people waiting long time

couple in fact waiting 1 year or more. if nothing is done this is one reason people are tired with xat but not the only of many reasons.

 

again, I am sorry for this and I hope you ticket gets resolved soon, there are more users than volunteers and 1 active admin.  keep that in mind. a volunteer should look into your ticket to check its progress especially if you been waiting for that long.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×