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Ridvan

help me

Question

Hi,
can you please help me, my account is blocked by xat account locking.
My registered username is: Ridvan

my user iD is: (300006248)
Please do what you can. i need my account as soon as possible.
thank you!

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2 answers to this question

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Hello,

 

 Follow these steps:

 

1- Clear your browser's cookies. http://www.wikihow.com/Clear-Your-Browser's-Cookies

2- Go to https://util.xat.com/support/index.php

3- Type in your email address there in the ticket, the email must be tied to your locked out account.

4- Help topic: Locked out

5- Subject must contain enough words five words will suffice, you have to have at least five words you can add more.

6- Explain the problem in the message text box.

This is how the ticket should be filled out CLICK HERE

 

If you still can't create the ticket then you've come to the right place to request help with that regard. You will have to wait for a volunteer to open a ticket for you.

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If you run into any obstacles when attempting to create the ticket, you're more than welcome to send me a private message and I'll be happy to assist you.

 

An appropriate answer has been marked; if you have any other questions, please open a new topic.

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