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Question

I'm locked out of my account

I submitted a ticket months ago and still nothing.
Can someone please help.

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You should receive a reply in the end, don't worry!

 

According to:

https://util.xat.com/wiki/index.php?title=Ticket_times

 

Locked out department seems to be normal meaning no delay but the times page isn't always updated there may be some other tickets prior to yours that should be answered first, tickets are answered in the same order they were received in. Thank you for posting here, your ticket has already went through it won't be skipped.

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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