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Locked Out


RickyFresh
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You should receive a reply in the end, don't worry!

 

According to:

https://util.xat.com/wiki/index.php?title=Ticket_times

 

Locked out department seems to be normal meaning no delay but the times page isn't always updated there may be some other tickets prior to yours that should be answered first, tickets are answered in the same order they were received in. Thank you for posting here, your ticket has already went through it won't be skipped.

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