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PLEASE AUTHENTICATOR IS KILLING MY ACC


TwoChainzBrate

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Hello. I got a new laptop because i broken old ones screen completely for fun. JK... unlucky thing happened. 

Pls i cant login my acc now on new laptop because authenticator wont let me. Im opening ticket here cuz for some reason i cant even open ticket on support page even after clearing my cache. so. pls help me here. pls.

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Hello @TwoChainzBrate!

 

  • You should send a ticket in departament Lost Auth. 
  • Speak with a volunteer to open a ticket, then you can use this message:

 

 

 

In subject: I can’t generate my access token.

 

In message: Hi, I’m trying to login but I’m unable to because it’s asking for a token code that I don’t have. I can’t generate the token because I broken the screen. Please help me to reset it. Thanks.

 

If you need more help, post here, or speak with the volunteers of xat.com.

 

Thank you,

 

Blacky

 

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