Members Penfold Posted May 6, 2017 Members Share Posted May 6, 2017 Hello I wanted to check my Ticket Status but I cannot enter my username as it's not accessing me? https://gyazo.com/1407382ed5b951e21f7024f30645e5b8[/IMG] Link to comment Share on other sites More sharing options...
0 Members iGuano Posted May 6, 2017 Members Share Posted May 6, 2017 Hello, The "New Ticket" page actually uses your xat.com login cookies to log you in. You will need to login at xat.com/login so the ticket system can automatically pick up your username. Note: If the ticket was opened via e-mail, please use the link sent to the relevant e-mail. Link to comment Share on other sites More sharing options...
1 Members Penfold Posted May 6, 2017 Author Members Share Posted May 6, 2017 Thanks the issue is now solved, cheers for the quick reply. Link to comment Share on other sites More sharing options...
0 Volunteers Crow Posted May 6, 2017 Volunteers Share Posted May 6, 2017 Check your ticket via email link instead, if possible. (Check the email address associated with your account.) Thanks! Link to comment Share on other sites More sharing options...
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Penfold
Hello I wanted to check my Ticket Status but I cannot enter my username as it's not accessing me?
https://gyazo.com/1407382ed5b951e21f7024f30645e5b8[/IMG]
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