Dann

XAT - IT'S TIME FOR A CHANGE

187 posts in this topic

@Azareal No offence, but if your you're that much into discord, you should probably go use discord then without looking back.

 

I don't want xat to become like discord and i don't want to upload my own smilies, because xat makes the best smilies of all. Uniqueness!

 

All people want to see is that admins start listening to the community; that bugs get fixed, that suggestions are used, that we get new (free) features and some innovation, a html5 chat version and that ticket delays get reduced, as much as possible.

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36 minutes ago, LaFleur said:

@Azareal No offence, but if your you're that much into discord, you should probably go use discord then without looking back.

 

I don't want xat to become like discord and i don't want to upload my own smilies, because xat makes the best smilies of all. Uniqueness!

 

All people want to see is that admins start listening to the community; that bugs get fixed, that suggestions are used, that we get new (free) features and some innovation, a html5 chat version and that ticket delays get reduced, as much as possible.

 

I'm not going to respond to the rest of that, as my post speaks for itself, but there are many, many emoji servers on Discord with really nice emojis aka smilies. They're in no way inferior to Xat's premium smilies.

 

If Xat wants to make a comeback, then they naturally need to understand exactly what they've done wrong, and why Discord is gaining so many users in comparison to them.

No need to be so defensive. When you start being defensive, it actually weakens your position.

 

And as I said at the end, it take a great deal of time, resources, and luck. Not only that, but some big sacrifices will have to be made. But that is life, without risk, there is no gain.

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1 minute ago, Azareal said:

 

I'm not going to respond to the rest of that, as my post speaks for itself, but there are many, many emoji servers on Discord with really nice emojis aka smilies. They're in no way inferior to Xat's premium smilies.

 

If Xat wants to make a comeback, then they naturally need to understand exactly what they've done wrong, and why Discord is gaining so many users in comparison to them.

No need to be so defensive. When you start being defensive, it actually weakens your position.

 

And as I said at the end, it take a great deal of time, resources, and luck. Not only that, but some big sacrifices will have to be made. But that is life, without risk, there is no gain.

I want to make a quick point. Why do you think xat needs to be compared to Discord? Why do you feel that xat needs to do what they have done? Each chat system is unique to its own thing. And In my opinion xat just needs to work on their core and stick to their user base.

 

Discord is good for gamers and what not... GOOD for them. That does not mean xat has to follow the same path... 

 

They just need to make sure the core principles of running a business are met. It's just that simple. Each place has a different target audience. Xat doesn't have to go specifically for gamers, they can decide to go about it whatever way they please. As long as they generate a user base. SO you are not really comparing apples to apples here. And I must say, therefore, making your point invalid.

 

NOW, with that being said. The point of this thread is exactly as LaFleur Put it:

49 minutes ago, LaFleur said:

All people want to see is that admins start listening to the community; that bugs get fixed, that suggestions are used, that we get new (free) features and some innovation, a html5 chat version and that ticket delays get reduced, as much as possible.

 

I don't personally like Discord, And WOULD NOT use it. So I don't think xat should look into being like anyone else. They would no longer be Xat if that's the case. Xat just needs to follow the principles stated above and it will attract its own user base. They need to stay on top of things and listen to the users. THEIR users.. not discords... or any other chat service. Xat should start by fixing up the support system. So that users can come back on and get their accounts reactivated, etc etc.

 

-Dann 

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3 hours ago, oj said:

We're not only talking about "minor detail changes to chat buttons and pawn fixes" in this thread, which you would have seen if you cared to read it all, or even a portion, honestly. We are, however, talking about mostly everything else you said, "it hasn't changed", or more so...

 

Yes, it does matter, which is why we are voicing our opinions on the matter. Yes, it's their company, but without the users, there wouldn't be one.

 

I think you took what I said and twisted it because my post is exactly what you are implying. I'm saying minor changes to the website won't keep users (such as the ones I mentioned) 

 

??? @ your 2nd response. Why are you acting like I don't know people are saying their thoughts? That was the first thing I said in my post. I'm saying even with everyone voicing their thoughts, will it make the difference? Probably not, admins already provided proof they don't care as much as we'd hope them to. 

 

 

 

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Hopefully xat.com more and more growing for the future and the more users

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1 hour ago, dann said:

I want to make a quick point. Why do you think xat needs to be compared to Discord?

 

Because discord is a successful platform, and xat is not. Comparing to something that is successful allows us to see what xat does wrong, and what discord is doing right. Powers are unique, sure, but so is the ability to use almost any smiley or whatever they're called on discord, and create custom ones yourself for your own server. It gives endless possibilities that the USER wants. Already, the only thing that really makes xat "unique" is beat by discord. Discord has xat beat in pretty much every other area, so unless there is a dramatic change, I agree that xat will die relatively quickly.

 

Sure, YOU might not like discord, but the majority of people would disagree with that statement.

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4 hours ago, Azareal said:

This probably isn't what everyone wants to hear, and it is unfortunate that Xat has dropped to this state, as it used to be my chat system of choice back during 2008, but there came a point where I couldn't stick with what is a fairly antiquated site.

 

....

 

I don't know if Xat can survive, but I sincerely doubt it. It would take a really big move, and a mountain of luck for Xat to manoeuvre itself out of this rut. But, who knows. Anything's possible.

Discord doesn't directly compete with xat, though. Discord's main focus is on gaming while xat is just a generic chat site.

 

But I do agree that xat is a relic of the past, there are simply too many other better options while xat has stayed the same.

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2 hours ago, Flake said:

 

Because discord is a successful platform, and xat is not. Comparing to something that is successful allows us to see what xat does wrong, and what discord is doing right. Powers are unique, sure, but so is the ability to use almost any smiley or whatever they're called on discord, and create custom ones yourself for your own server. It gives endless possibilities that the USER wants. Already, the only thing that really makes xat "unique" is beat by discord. Discord has xat beat in pretty much every other area, so unless there is a dramatic change, I agree that xat will die relatively quickly.

 

Okay well first off; you picked a sentence out of a paragraph that was solely based on context. The point of the paragraph was directly summed up after."each chat is unique to its own thing". So essentially I answered my own question; but I will elaborate: NO you can't really compare different chat platforms as each Is meant for different demographics. To Give an example in Leyman terms: You and I can both sell shoes, but if my shoes are meant for professionals in a professional setting then it has nothing to do with your shoes that are being sold for sports, although we are both selling SHOES. I'm not going to compete with you because you are offering your shoe service to a different demographic that has almost nothing to do with me. Same concept goes for the chats; xat isn't targeting gamers, as discord is. It's just targeting a range of people looking to chat. Although they are both chatting services they have nothing to do with each other. So we are not comparing apples to apples, again. They are two chat services meant for two entire different reasons. That's my answer to your first statement/paragraph. 

 

2 hours ago, Flake said:

Sure, YOU might not like discord, but the majority of people would disagree with that statement.

Yes, I stated that I don't like discord because I don't do online gaming. Keep in mind that just because you are indulged within the gaming community does not mean that this community is what makes up the majority of chatters. Keep that one important fact in mind when formulating any ideas regarding this chatting service.  

 

Moving forward... I'm going to make an assumption to what your referring to when you said "that statement". Since you lacked some content explaining what statement you were referring to.

 

3 hours ago, dann said:

So I don't think xat should look into being like anyone else. They would no longer be Xat if that's the case. Xat just needs to follow the principles stated above and it will attract its own user base. They need to stay on top of things and listen to the users. THEIR users.. not discords... or any other chat service. Xat should start by fixing up the support system. So that users can come back on and get their accounts reactivated, etc etc.

So I'm going to assume you are referring to this. If wrong, then this will be invalid.... BUT I'll proceed anyway. Do you really believe xat should look to imitate others? The thing that made xat popular was its uniqueness, and they need to keep that. They need to work on how to innovate not imitate. Why would you want to follow/copy something that is already offered? Users may as well just stay/go to discord... there's no point in xat trying to be like anyone else. That will not work when it comes to marketing. Xat needs to work on advertising something Unique, to attract people. And as I previously stated, work on fundamentals. That's what will return xat to being popular.

 

-keep in mind my posts are solely opinionated, not speaking for anyone but myself, based off past experiences and my knowledge of marketing-

 

-Dann

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I think there's some confusion.

 

I don't think the question is how can xat become like discord but what can xat offer that discord and other chatting software's don't? 

 

And that's the admins have to answer themselves but clearly they're refusing too. 

 

@Admin

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25 minutes ago, dann said:

Okay well first off; you picked a sentence out of a paragraph that was solely based on context. The point of the paragraph was directly summed up after."each chat is unique to its own thing". So essentially I answered my own question; but I will elaborate: NO you can't really compare different chat platforms as each Is meant for different demographics. To Give an example in Leyman terms: You and I can both sell shoes, but if my shoes are meant for professionals in a professional setting then it has nothing to do with your shoes that are being sold for sports, although we are both selling SHOES. I'm not going to compete with you because you are offering your shoe service to a different demographic that has almost nothing to do with me. Same concept goes for the chats; xat isn't targeting gamers, as discord is. It's just targeting a range of people looking to chat. Although they are both chatting services they have nothing to do with each other. So we are not comparing apples to apples, again. They are two chat services meant for two entire different reasons. That's my answer to your first statement/paragraph. 

 

I'd bet that a majority of the people who originally came on xat came through gaming youtubers, or for games in general. Though it's not explicitly stated that xat is for gamers like discord, a large amount of the userbase has come about from games. Your other point is that since discord is for games and xat is not, they are not comparable - I personally believe the target audience is irrelevant in this case. We are comparing the features of the actual platforms, REGARDLESS of the target audience. "Discord smilies are better because the user themselves can customise them, while on xat they cannot for the most part". In what way, shape or form does the "target audience" come into play here?

 

25 minutes ago, dann said:

Yes, I stated that I don't like discord because I don't do online gaming. Keep in mind that just because you are indulged within the gaming community does not mean that this community is what makes up the majority of chatters. Keep that one important fact in mind when formulating any ideas regarding this chatting service.  

 

But uh... a LOT of the community ARE gamers, or have come to xat through games. Keep in mind the facts.

 

25 minutes ago, dann said:

Moving forward... I'm going to make an assumption to what your referring to when you said "that statement". Since you lacked some content explaining what statement you were referring to.

 

"that statement" was referring to when you said "I dislike discord", apologies for not mentioning that.

 

25 minutes ago, dann said:

So I'm going to assume you are referring to this. If wrong, then this will be invalid.... BUT I'll proceed anyway. Do you really believe xat should look to imitate others? The thing that made xat popular was its uniqueness, and they need to keep that. They need to work on how to innovate not imitate. Why would you want to follow/copy something that is already offered? Users may as well just stay/go to discord... there's no point in xat trying to be like anyone else. That will not work when it comes to marketing. Xat needs to work on advertising something Unique, to attract people. And as I previously stated, work on fundamentals. That's what will return xat to being popular.

 

I agree, xat shouldn't look to imitate others. I also agree that xat was popular due to its uniqueness to an extent, but there is a fine line between "uniqueness" and "usefulness". Sure, xat is unique, but the features on it are not as useful or aesthetically good as the features on other platforms. The features don't have to be IMITATED, simply made far better to the standard of a platform like discord. Looking at what discord can offer better than xat and using these general ideas to improve xat as a whole is not the same as imitating it.

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Hello,

 

This thread is a great opportunity to voice your opinions about xat to others and xat admins, but it seems as if you'd much rather fight between yourselves and prove that you're right and everyone else is wrong.

 

Feel free to leave your opinion here for others to read, but please avoid:

  • You are wrong, and I am right
  • This service is better than that service.
  • I agree with __ (with no further content).
  • Just leave xat if you think something else is better.

 

If the conversation continues to devolve, and the thread just continued on with people arguing back and forth, it will be locked.

 

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