Members lolo Posted April 15, 2017 Members Share Posted April 15, 2017 forget my key outhenticator cod i want open ticket Because ticket does not work in xat.com/ticket help me pls Link to comment Share on other sites More sharing options...
1 Advanced Members Eyeless Posted April 15, 2017 Advanced Members Share Posted April 15, 2017 Hi, Have you made sure that you selected Lost auth as a department; subject was at least five words; you only submitted the ticket with your email address which is associated with your account that you have problem with? If all these things are already checked and yet nothing work then, you've come to the right place. You will want to continue to wait from this moment until the thread is seen and a volunteer takes your request eventually. Give in a comment your registered name or the ID number to your account. I suppose this one "lolo" is the one you have a problem with. Here's also a list of all volunteers if you need help with any problem/concern besides this one: https://forum.xat.com/staff/ Best regards. Link to comment Share on other sites More sharing options...
0 Wiki Translators Blacky Posted April 15, 2017 Wiki Translators Share Posted April 15, 2017 Hey @lolo ! A support ticket must be created. “Lost Auth” is the Help Topic that should be selected (this service does not require the user to be a paid user and does not require the user to log in). The subject should be at least five words. You can put this, in the ticket: Subjet: I forgot my access token. Message: Hi, I’m trying to login but I’m unable to because it’s asking for a token code that I don’t have. I lost the code so now I can’t generate the token. Please help me to reset it. Thanks. -- If it doesn't leave you create a ticket, speak with a volunteer. For example, @Brandon @muffins or you can see the volunteers of xat here or here. Thank you and good luck, Blacky Link to comment Share on other sites More sharing options...
0 Volunteers Junior Posted April 15, 2017 Volunteers Share Posted April 15, 2017 The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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lolo
forget my key outhenticator cod i want open ticket Because ticket does not work in xat.com/ticket
help me pls
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