Jump to content
  • 0
Sign in to follow this  
lolo

ticket lost outhenticator cod

Question

forget my key outhenticator cod i want open ticket Because ticket does not work in xat.com/ticket

help me pls 

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 1

Hi, 

 

Have you made sure that you selected Lost auth as a department; subject was at least five words; you only submitted the ticket with your email address which is associated with your account that you have problem with?

 

If all these things are already checked and yet nothing work then, you've come to the right place. You will want to continue to wait from this moment until the thread is seen and a volunteer takes your request eventually.

 

Give in a comment your registered name or the ID number to your account. I suppose this one "lolo" is the one you have a problem with.

 

Here's also a list of all volunteers if you need help with any problem/concern besides this one:

https://forum.xat.com/staff/

 

Best regards.

 

 

Share this post


Link to post
Share on other sites
  • 0

Hey @lolo !

 

A support ticket must be created. “Lost Auth” is the Help Topic that should be selected (this service does not require the user to be a paid user and does not require the user to log in). The subject should be at least five words.

 

You can put this, in the ticket:

 

Subjet: I forgot my access token.

 

Message: Hi, I’m trying to login but I’m unable to because it’s asking for a token code that I don’t have. I lost the code so now I can’t generate the token. Please help me to reset it. Thanks.

 

--

 

If it doesn't leave you create a ticket, speak with a volunteer. For example, @Brandon @muffins or you can see the volunteers of xat here or here.

 

Thank you and good luck,

 

Blacky

 

Share this post


Link to post
Share on other sites
  • 0

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.