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Account held. You cannot buy.


TheVenomWithin

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After not having used xat for many years, I recently tried to purchase some xat days and got this error:  Unable to create a ticket. Please correct errors below and try again!

 

I tried to create a ticket, and am getting this error: Unable to create a ticket. Please correct errors below and try again! Despite having filled out all the required information (email, account block, and the amount of words needed in the title and description).

 

Any help is appreciated. 

 

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  • Volunteers

Hello.

 

You may contact a volunteer on the forums or chats (type "!vols" in a chat with a fexbot to see the ones online) and politely ask that they open one for you. Your ticket information appears to be fine (assuming you are held for more than 7 days).

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