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itzprophet117

Locked Out...Again...Sorry D:

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You need to open up a ticket under Locked Out to get your Account Locking removed.

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18 minutes ago, Blacky said:

The user must have paid for xats in order to create at ticket for this and must be able to log in. If they are not a paid user, a ticket cannot be opened for them.

 

This was changed very recently. They don't need to be a paid user for the 'Location Update' department anymore! =P

 

https://util.xat.com/wiki/index.php?title=Ticket

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Hello,

 

You're trying to activate the "Xat Account Locking?

 

A support ticket must be created. “Location Update” is the Help Topic that should be selected on the ticket. The subject should be at least five words. The user will be asked security questions to verify the authenticity of the request.

The user must have paid for xats in order to create at ticket for this and must be able to log in. If they are not a paid user, a ticket cannot be opened for them.

 

Blacky

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