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ANGY

New problem with ticket!

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Hello, many users have approached help chatting about a problem with the ticket system 

Here are the catches:

b31b3c0f8e4f4102ace1c5aad81db834.png

31a7ee9a6f724d93b2ef33a759b6447a.png

 

Users comment that they have logged in several times, even deleted cookies and this is not solved.

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Hello,

 

When I have these problems I just open it on "Private window" and it works fine.

 

If you can't, you can ask a volunteer to open a ticket for you / your friend try contact here http://forum.xat.com/staff/

 

Other way is you changing the browser, I recommend Opera, UC Browser or Firefox.

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Tell your friend to clear their local storage (as if you were making a new ID, drag the bar to zero kb) and then clear their cache and cookies again.

 

Make sure to close all chat tabs.

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13 minutes ago, Lamingtons said:

Hello,

 

When I have these problems I just open it on "Private window" and it works fine.

 

If you can't, you can ask a volunteer to open a ticket for you / your friend try contact here http://forum.xat.com/staff/

 

Other way is you changing the browser, I recommend Opera, UC Browser or Firefox.

@Blacky Apparently if it works fine, try in private mode

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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

 

If you have any other questions, please open a new topic.

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